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Cookies Policy

Last Updated: 6/25/2026

What are cookies? Cookies are small text files stored on your device when you visit our website. They help us understand how you use Knowio.app and improve your experience. Types of cookies we use: Essential Cookies These are necessary for the website to function properly. They cannot be disabled. Session management Security and fraud prevention Load balancing Analytics Cookies We use these to understand how visitors interact with our site, so we can improve performance and content.

Google Analytics

tracks page views, user behavior, traffic sources, and user interactions (Cookie names: _ga, _gat, _gid; Retention: 1 years) Microsoft Clarity - records user sessions and interactions to help us improve website usability and performance (Retention: 1 year) Functional Cookies Enhance your experience by remembering preferences and settings. Language preferences User preferences Account information Third-party cookies We work with third-party services that may set their own cookies: Google Analytics – [Google Privacy Policy]( https://policies.google.com/privacy )

Microsoft Clarity

[Microsoft Privacy Statement]( https://privacy.microsoft.com/en-us/privacystatement ) These third parties have their own cookie policies. We recommend reviewing them on their respective websites. Your cookie choices You can control cookies through: Browser settings – Most browsers allow you to reject cookies or alert you when they're set Our consent banner – You can change your preferences anytime by clicking the cookie settings button Opt-out links – Visit individual third-party sites to opt out of their tracking: [Google Analytics Opt-out Browser Add-on] ( https://tools.google.com/dlpage/gaoptout ) [Microsoft Clarity Opt-out] ( https://clarity.microsoft.com/page) Note: Disabling essential cookies may affect website functionality. Changes to this policy We may update this policy periodically. We'll notify you of significant changes by updating the "Last Updated" date and posting the revised policy here.

Contact

If you have questions about our cookie use, email us at hello@inniovate.com

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Frequantly Ask Question

1. What personal data does Knowio collect?

Knowio collects information such as names, email addresses, phone numbers, and account details when you sign up, use smart padlocks, controllers, or the mobile app. It may also collect device data, location information, and usage logs to improve security and services.

1. What personal data does Knowio collect?

2. How does Knowio use my data?

Your data is used to provide and manage access control services, enhance security features, send notifications, support user accounts, and comply with legal requirements. Knowio never sells personal data to third parties.

2. How does Knowio use my data?

3. Does Knowio share information with third parties?

Knowio only shares data with trusted partners like cloud hosting services, payment processors, and security providers necessary to operate the system. All partners must comply with GDPR and other data protection laws.

3. Does Knowio share information with third parties?

4. How can I request to access, update, or delete my data?

You can manage or delete your data by contacting Knowio’s support team at support@knowio.app or through the app’s privacy settings. Requests are handled under GDPR and CCPA guidelines within the required timelines.

4. How can I request to access, update, or delete my data?

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

6. Does Knowio use cookies or tracking technologies?

Yes, Knowio uses cookies and similar technologies to improve website performance, remember user preferences, and analyze traffic. You can manage cookie preferences through your browser settings or Knowio’s cookie consent banner.

6. Does Knowio use cookies or tracking technologies?

Frequently Ask Questions

1. What personal data does Knowio collect?

2. How does Knowio use my data?

3. Does Knowio share information with third parties?

4. How can I request to access, update, or delete my data?

5. How does Knowio keep my data secure?

6. Does Knowio use cookies or tracking technologies?

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more