Self Storage

Simplify access to your self-storage complex

Simplify access to your self-storage complex

Newcastle site M&E Container padlock opened

4:15 PM

Frank Burns opened the padlock via phone

Newcastle site main gate closed

5:36 PM

Gate should not be closed until 5:45pm

Newcastle site main gate closed

5:35 PM

Joe White closed Newcastle site main gate

Our

unique

solution

means

that

your

customers

will

have

one

app

to

both

get

into

your

facility

and

to

access

their

contents.

Our anywhere sensors can be bolted on too to each individual lock-up, making them immediately more secure. Administration becomes so much easier too, as its all done from one place. A simple solution for a win/win for your customers and your company.

KNOWIO APP

One app for your customers to access your site & their unit.

Using Knowio on your self-storage will simplify access for your customers and revolutionise your admin and control. One app to get in through the main gate and to open their own storage unit, makes their lives simpler and puts you in total control.

Control

See everyone who has access to the facility and each unit. Add new customers and remove non-paying or old customers in-app, in seconds.

Simplicity

Just one place to access manage through your main gate and giving individual access, so allow 24-7 access without the headaches of managing fobs or GSM diallers for your main gate.

Knowledge

Build up data as to who is accessing and when in order to hone your offering.

Peace of mind

Having smart access to their own unit will mean your customer can be confident that they will know in real-time if their unit gets open.

A better experience

Customers will now know they don't need to remember to bring anything to access their container except their phone.

Apply time restrictions

Restrict when your facility can be accessed by applying opening hours

Easy temporary access

For customers that want a relative to pick up something for them, they can give them access without having to physically deliver keys

Improve efficiency

Remove administration headaches by ensuring that there is just one location to manage access to every aspect of the facility

Anywhere Sensors, Anywhere

Having sensors on the main gate and each individual lock up will give you and your customers peace of mind on the security of the entire complex.

Learn more about our app

Learn more about our app

A unified acess solution

Regardless of having a manual or electic gate, Knowio has you coverered. ION can be used for electric gate, while AccessIQ is ideal for manual gates.
For container sites, the smart Padlock can be used for each of the individual lock ups.
The app is used to open the gate, and open the padlock. All access from place. Simple and straightforward.

Easy to give access. Overlock instantaneously

With no keys, users can be added and access revoked from within the app or portal, in seconds. With our API's we can integrate with your software for even easier workflows.

Instead of using antiquated GSM openers to control your electric gate, which are hard to manage and it's hard to see the access history, all the info you need to know about site access is in the palm of your hand.

More content customers

Your customer will benefit too, as they will have complete control and transparency around the security of their individual lock up too, and not have a slicker experience at your facility. You can choose to either let them administer access to people to their site or your company can be in complete control.

Integrate with your existing security system

Remote security monitoring of storage facilities is notoriously difficult due to the 24/7 nature of the business, and the volume of independent people coming and going.

Knowio has Self Storage-specific solutions in it and integrates with the majority of monitored CCTV systems, with a tonne of smart automations built into it too.

We needed a scalable, easy to manage access solution for our car parks and stock yards, where the authorised visitor list changes regularly. Knowio is a Godsend from an efficiency perspective.

Alan Moore

Spirit Motor Group

An open gate is an open invite to criminals. Now we have real-time visibility on lots of critical gates that we previously could only know were closed by doing costly physical checks.

Mick Power

Coillte Forestry

End user behaviour has shifted dramatically since I migrated to Knowio. All users are aware of the complete traceability. Incidents of the gate being left open has now fallen to practically zero.

Sean MacMahon

MACM (NI)

Having the Knowio Anywhere Sensors on our gates has been like a dream come true

Conor Graham

McAleer & Rushe

Arm and Disarm via smart padlock

Contact us to start your free trial

Frequently Asked Questions

Frequently Ask Questions

Frequently Asked Questions

1. How does Knowio work for self-storage facilities?

Knowio provides self-storage operators with app-based control of site gates, unit padlocks and monitored CCTV. Tenants can be given individual digital access, while managers can remotely manage permissions, monitor access activity and receive real-time security alerts without requiring staff to be permanently on-site.

2. Can tenants access their storage units without physical keys?

Yes. Tenants can unlock their units using the Knowio App via Bluetooth or by entering a unique PIN on the Smart Padlock’s built-in keypad. This removes the need for physical keys.

3. Can Knowio limit each tenant’s access to their own storage unit?

Yes. Access permissions are assigned individually to each user and linked to the gates, units or areas they are authorised to access. Tenants cannot use their digital credentials to unlock unauthorised areas, and each authorised access event is automatically logged.

4. Can Knowio alert me if a storage unit door is left open?

Yes. A BLE Contact Sensor can monitor whether a storage unit door or site gate is open or closed, while the Smart Padlock reports its lock status. Knowio can send real-time alerts if an entrance remains open beyond a defined period or is still open at a specified time, such as site closing time.

5. Can a self-storage facility use Knowio without having staff on-site?

Yes. Knowio is designed to support unstaffed and remotely managed self-storage sites. Access can be granted, updated or revoked remotely at any time, while activity is automatically recorded and available through the Knowio App and Portal.

6. Can Knowio automatically arm CCTV when a self-storage site is secured?

Yes. Knowio can be configured to arm or disarm compatible monitored CCTV systems based on site access events, such as a gate being closed or a Smart Padlock being secured. This reduces the need for staff to arm the system manually.

7. How does Knowio provide temporary access for self-storage customers?

Temporary access can be provided by generating and sending one-time or time-limited passcodes to tenants and approved visitors. Once a passcode has been used or has expired, it becomes invalid and cannot be reused.

8. Can Knowio manage access across multiple self-storage locations?

Yes. Self-storage operators can use the Knowio App and Portal to manage access permissions, users and monitoring across multiple locations from one dashboard.

9. Does Knowio work at self-storage sites without mains power or Wi-Fi?

Yes. AccessIQ is designed for off-grid applications and uses LTE cellular connectivity with battery-powered hardware. This means no mains power, Wi-Fi or fixed internet connection is required at the relevant gate location.

10. Does Knowio track tenant access activity?

Yes. Each access event is timestamped and associated with a specific user. Operators can view a complete audit trail through the Knowio Portal to support security monitoring, access management and dispute resolution.

11. What hardware does Knowio use to secure self-storage facilities?

Knowio uses the ION controller for electric site gates, the Smart Padlock for individual storage units and manual gates, and the BLE Contact Sensor to monitor open and closed status. The hardware is designed for outdoor use and is IP67-rated.

12. How does Knowio help reduce operating costs for self-storage operators?

Knowio automates access management and compatible CCTV monitoring, reducing reliance on on-site staff and removing many administrative costs associated with physical keys, fobs and GSM diallers. Real-time status alerts can also help operators respond to security issues more efficiently.