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Privacy Policy

Inniovate Ltd built Knowio as a free to download app.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

While using our Service, we require you to provide us with certain personally identifiable information, including but not limited to email. Some of the information that we request will be retained by us and used as described in this privacy policy.

Email addresses are collected and stored for the app's method of user authentication and will not be sold or used for any other purpose without permission.
Location data if granted is used within the app for analytics purposes - this data is only shared with analytics systems and the user can opt out at any time.
Device Identifiers such as OS Version & device make/model are used for analytical purposes - this is to help us identify problematic or unstable areas within the app.

The app does NOT use third party services that may collect information used to identify you.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Why not try us out? Remove your access headaches, increase efficiencies and improve your property security.

Contact us to start your free trial

Why not try us out? Remove your access headaches, increase efficiencies and improve your property security.

Contact us to start your free trial

Frequantly Ask Question

Frequantly Ask Question

1. What personal data does Knowio collect?

Knowio collects information such as names, email addresses, phone numbers, and account details when you sign up, use smart padlocks, controllers, or the mobile app. It may also collect device data, location information, and usage logs to improve security and services.

1. What personal data does Knowio collect?

Knowio collects information such as names, email addresses, phone numbers, and account details when you sign up, use smart padlocks, controllers, or the mobile app. It may also collect device data, location information, and usage logs to improve security and services.

1. What personal data does Knowio collect?

Knowio collects information such as names, email addresses, phone numbers, and account details when you sign up, use smart padlocks, controllers, or the mobile app. It may also collect device data, location information, and usage logs to improve security and services.

2. How does Knowio use my data?

Your data is used to provide and manage access control services, enhance security features, send notifications, support user accounts, and comply with legal requirements. Knowio never sells personal data to third parties.

2. How does Knowio use my data?

Your data is used to provide and manage access control services, enhance security features, send notifications, support user accounts, and comply with legal requirements. Knowio never sells personal data to third parties.

2. How does Knowio use my data?

Your data is used to provide and manage access control services, enhance security features, send notifications, support user accounts, and comply with legal requirements. Knowio never sells personal data to third parties.

3. Does Knowio share information with third parties?

Knowio only shares data with trusted partners like cloud hosting services, payment processors, and security providers necessary to operate the system. All partners must comply with GDPR and other data protection laws.

3. Does Knowio share information with third parties?

Knowio only shares data with trusted partners like cloud hosting services, payment processors, and security providers necessary to operate the system. All partners must comply with GDPR and other data protection laws.

3. Does Knowio share information with third parties?

Knowio only shares data with trusted partners like cloud hosting services, payment processors, and security providers necessary to operate the system. All partners must comply with GDPR and other data protection laws.

4. How can I request to access, update, or delete my data?

You can manage or delete your data by contacting Knowio’s support team at support@knowio.app or through the app’s privacy settings. Requests are handled under GDPR and CCPA guidelines within the required timelines.

4. How can I request to access, update, or delete my data?

You can manage or delete your data by contacting Knowio’s support team at support@knowio.app or through the app’s privacy settings. Requests are handled under GDPR and CCPA guidelines within the required timelines.

4. How can I request to access, update, or delete my data?

You can manage or delete your data by contacting Knowio’s support team at support@knowio.app or through the app’s privacy settings. Requests are handled under GDPR and CCPA guidelines within the required timelines.

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

6. Does Knowio use cookies or tracking technologies?

Yes, Knowio uses cookies and similar technologies to improve website performance, remember user preferences, and analyze traffic. You can manage cookie preferences through your browser settings or Knowio’s cookie consent banner.

6. Does Knowio use cookies or tracking technologies?

Yes, Knowio uses cookies and similar technologies to improve website performance, remember user preferences, and analyze traffic. You can manage cookie preferences through your browser settings or Knowio’s cookie consent banner.

6. Does Knowio use cookies or tracking technologies?

Yes, Knowio uses cookies and similar technologies to improve website performance, remember user preferences, and analyze traffic. You can manage cookie preferences through your browser settings or Knowio’s cookie consent banner.

Frequently Ask Questions

1. What personal data does Knowio collect?

Knowio collects information such as names, email addresses, phone numbers, and account details when you sign up, use smart padlocks, controllers, or the mobile app. It may also collect device data, location information, and usage logs to improve security and services.

1. What personal data does Knowio collect?

Knowio collects information such as names, email addresses, phone numbers, and account details when you sign up, use smart padlocks, controllers, or the mobile app. It may also collect device data, location information, and usage logs to improve security and services.

2. How does Knowio use my data?

Your data is used to provide and manage access control services, enhance security features, send notifications, support user accounts, and comply with legal requirements. Knowio never sells personal data to third parties.

2. How does Knowio use my data?

Your data is used to provide and manage access control services, enhance security features, send notifications, support user accounts, and comply with legal requirements. Knowio never sells personal data to third parties.

3. Does Knowio share information with third parties?

Knowio only shares data with trusted partners like cloud hosting services, payment processors, and security providers necessary to operate the system. All partners must comply with GDPR and other data protection laws.

3. Does Knowio share information with third parties?

Knowio only shares data with trusted partners like cloud hosting services, payment processors, and security providers necessary to operate the system. All partners must comply with GDPR and other data protection laws.

4. How can I request to access, update, or delete my data?

You can manage or delete your data by contacting Knowio’s support team at support@knowio.app or through the app’s privacy settings. Requests are handled under GDPR and CCPA guidelines within the required timelines.

4. How can I request to access, update, or delete my data?

You can manage or delete your data by contacting Knowio’s support team at support@knowio.app or through the app’s privacy settings. Requests are handled under GDPR and CCPA guidelines within the required timelines.

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

5. How does Knowio keep my data secure?

Knowio uses encryption, secure cloud storage, two-factor authentication, and regular security audits to protect data. Only authorized personnel can access sensitive information.

6. Does Knowio use cookies or tracking technologies?

Yes, Knowio uses cookies and similar technologies to improve website performance, remember user preferences, and analyze traffic. You can manage cookie preferences through your browser settings or Knowio’s cookie consent banner.

6. Does Knowio use cookies or tracking technologies?

Yes, Knowio uses cookies and similar technologies to improve website performance, remember user preferences, and analyze traffic. You can manage cookie preferences through your browser settings or Knowio’s cookie consent banner.

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

NI:

2-4 Loy Street, Cookstown, Co. Tyrone, BT80 8PE

IE:

37 Heather Road, Sandyford Industrial Estate, Dublin, D18 R9T3

Available on the

App Store

Get it on

Google Play

© 2023 Inniovate, Ltd. All Rights Reserved

NI692285

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

NI:

2-4 Loy Street, Cookstown, Co. Tyrone, BT80 8PE

IE:

37 Heather Road, Sandyford Industrial Estate, Dublin, D18 R9T3

Available on the

App Store

Get it on

Google Play

© 2023 Inniovate, Ltd. All Rights Reserved

NI692285

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

NI:

2-4 Loy Street, Cookstown, Co. Tyrone, BT80 8PE

IE:

37 Heather Road, Sandyford Industrial Estate, Dublin, D18 R9T3

Available on the

App Store

Get it on

Google Play

© 2023 Inniovate, Ltd. All Rights Reserved

NI692285

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Find out more

NI:

2-4 Loy Street, Cookstown, Co. Tyrone, BT80 8PE

IE:

37 Heather Road, Sandyford Industrial Estate, Dublin, D18 R9T3

Available on the

App Store

Get it on

Google Play

© 2023 Inniovate, Ltd. All Rights Reserved

NI692285