Support
App
Please click on this link to view a PDF of our Frequently Asked Questions and their relevant answers. Below that you can view videos that show to common tasks within the app. If none of this information solves your query, please contact us.
How sites are arranged within the app
How sites are arranged within the app
How to change site names
How to change site names
How to add (and remove) padlocks and key boxes to sites
How to add (and remove) padlocks and key boxes to sites
How to change the names of padlocks or keyboxes
How to change the names of padlocks or keyboxes
How to open smart padlocks and key boxes
How to open smart padlocks and key boxes
How to add and remove users to/from sites
How to add and remove users to/from sites
How to generate passcodes
How to generate passcodes
How to use the “Find my lock” feature
How to use the “Find my lock” feature
How to set up smart reminders for gates
How to set up smart reminders for gates
Interested in becoming a trusted partner?
Knowio is sold exclusively via our network of professional security partners.
Join us today to bring better gate management to your customers.
Find out more
© 2023 Inniovate, Ltd. All Rights Reserved
NI692285
Interested in becoming a trusted partner?
Knowio is sold exclusively via our network of professional security partners.
Join us today to bring better gate management to your customers.
Find out more
© 2023 Inniovate, Ltd. All Rights Reserved
NI692285
Interested in becoming a trusted partner?
Knowio is sold exclusively via our network of professional security partners.
Join us today to bring better gate management to your customers.
Find out more
© 2023 Inniovate, Ltd. All Rights Reserved
NI692285