Support

App

Please click on this link to view a PDF of our Frequently Asked Questions and their relevant answers. Below that you can view videos that show to common tasks within the app. If none of this information solves your query, please contact us.

How sites are arranged within the app

How sites are arranged within the app

How to change site names

How to change site names

How to add (and remove) padlocks and key boxes to sites

How to add (and remove) padlocks and key boxes to sites

How to change the names of padlocks or keyboxes

How to change the names of padlocks or keyboxes

How to change the names of padlocks or keyboxes

How to change the names of padlocks or keyboxes

How to open smart padlocks and key boxes

How to open smart padlocks and key boxes

How to add and remove users to/from sites

How to add and remove users to/from sites

How to generate passcodes

How to generate passcodes

How to use the “Find my lock” feature

How to use the “Find my lock” feature

How to set up smart reminders for gates

How to set up smart reminders for gates

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners.
Join us today to bring better gate management to your customers.

Find out more

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners.
Join us today to bring better gate management to your customers.

Find out more

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners.
Join us today to bring better gate management to your customers.

Find out more