KNOWIO PORTAL

KNOWIO PORTAL

Effortless Site Management: Power and Simplicity at Your Fingertips​

Our Portal is built with two primary goals in mind:​

1. Comprehensive Functionality: It enables users to perform all the tasks available in the app, with a special focus on empowering security control rooms to manage sites efficiently—without relying on a phone or tablet.​

2. Streamlined Administration: It simplifies administrative tasks, such as adding users to groups, copying site configurations, and much more, saving you time and effort.

Control

View all the sites in your account from our simple and easy to use desktop portal. ​

Easily add and remove users. Upgrade and downgrade permissions. Temporarily suspend access. Restrict access to certain times. See who has access to which sites, and how. ​

Flexibility

Group your devices into sites, and your sites into groups to ensure that only the right people have access to the right sites. ​

The Knowio system will give you all the flexibility you need for your organisation​, without compromising your security.

Knowledge

Powerful search functions means that all information about access to your sites is at your fingertips. ​

This ensures you have total insight into what is where, who accessed what and who can access any given site.​

Manage who has access, at scale

Manage who has access, at scale

Add people, organise them into groups and control passcodes from one place.

Manage users

Add, edit, or remove users individually or in bulk, with group-based organization.

Create groups

Create and manage user groups, and assign access by group rather than one at a time.

Create and view passcodes

Create and view passcodes centrally.

Manage Users​

See all sites that a user can access, and at what level. Here is where you remove managers and set admins.​

Create Groups​

Divide your sites into groups (accounts) as per your requirements, with limitless hierarchical levels.​

Create & View Passcodes​

Create passcodes just like in the app. Ideal for Security Control Rooms for giving temporary access​

Copy Site Configs​

Duplicate sites when you want to roll out the same configuration and same users​

Manage Devices​

By browsing devices by type, you can quickly spot devices with low batteries to plan for timely recharging.​

Set & Unset CCTV​

Designed to allow Control Room Operatives to quickly arm & disarm systems upon request​

Search for events​

Easily search through events on sites as part of a forensic investigation to know who did what, and when. ​

Search for devices​

Not sure which site you assigned that padlock to? Easily see where all devices are located​

Configure sites​

Set up smart rules, schedules, smart reminders and holiday mode for bank holidays.​

Need to make a change on the spot? The App does this too. Portal is where you manage it at scale.

Set up once, roll out everywhere

Set up once, roll out everywhere

Configure sites and manage every connected device from one screen.

Portal only

Copy site configs

Replicate a working site setup to a new site instead of rebuilding it.

Site A

New site

Configure sites

Set up each site and manage every connected device from one screen.

Fleet-wide device management

See status across all devices, where the App shows one device at a time.

CCTV arm and disarm, from the desk

CCTV arm and disarm, from the desk

The same control as the App, plus the rules, schedules and device checks that suit a control room.

Arm and disarm CCTV

Same control as the App, from the desk.

Mass and cross-site schedules

Configure arm/disarm schedules across many sites at once.

Rules and zones

Build the underlying rules and zones here. The App shows status and allows overrides.

Snapshot on demand

Available for Ajax, Hikvision and Dahua cameras.

Portal only

Connected-device status & connection health

For every integrated CCTV device (Hikvision, Dahua, Ajax and others), see whether it is online and reachable, separate from whether it is armed or disarmed.

Gate camera

Online

Armed

Tower camera

Online

Disarmed

Perimeter camera

Offline

Armed

Want the full picture of CCTV arm and disarm?

Find any event or device, across every site

Search events and devices…

Site

User

Date range

Device

Padlock opened

User A

Today, 09:12

Site armed

User B

Today, 08:40

Passcode created

User C

Yesterday, 17:05

Illustration of the search field and results.

Portal only

See the trends across devices, users and sites

Analytics across devices, users, sites and schedules.

Most visited sites

Most opened padlock

Most frequent users

Most frequent users

Spot batteries drifting toward critical before the real-time low-battery alert fires.

Healthy

Near critical

Illustration. Gateway B's battery drops week by week, so it can be replaced before the low-battery alert fires.

Portal only

The accountable record of every open

The accountable record of every open

Reports answer who opened what, and for how long.

Open reports

Padlock and Keybox opens over a selected period.

Most frequent opener

Who opens most, for the period.

Most frequent opener

Who opens most, for the period.

Longest single open

How long, and who.

Longest single open

How long, and who.

Average open time

Organization-wide and per person.

Person

Opens

Longest open

Average open

User A

42

1h 20m

18m

User B

31

2h 05m

26m

User C

12

35m

9m

Illustration of a report table. Figures are placeholders.

Who it is for

Empowering security control rooms to manage sites efficiently, without relying on a phone or tablet.

Operators at a desk, on multiple monitors, managing many sites at once.

Videos

Videos

Introduction to the Knowio Web Portal

Introduction to the Knowio Gateway

How to create and activate a new site

Introduction to the Knowio Gateway

Navigating the individual site view

Introduction to the Knowio Gateway

Managing user and site access

Introduction to the Knowio Gateway

Adding multiple users to multiple sites

Introduction to the Knowio Gateway

Adding smart padlocks (and keyboxes) to a site remotely

Introduction to the Knowio Gateway

Utilising Mass Holiday Mode to save (loads of) time

Introduction to the Knowio Gateway

Utilising the copy site configuration tool

Introduction to the Knowio Gateway

How to set up timed access restrictions to a site

Introduction to the Knowio Gateway

FAQs

Who needs access to the portal?

The Portal is principally for admin staff to manage their portfolio of connected devices and users. As a powerful admin tool, it lets you carry out mass operations much quicker than on the app, and is ideal for device management. It can do everything that the app can (except directly open padlocks) and so is also ideal for security control rooms.

Where do I access the portal? Is there specialist software?

The portal is accessed via your web browser, so no specific sotware is needed. There is a link to it at the very top of this website. The portal is accessed by invite only - so either someone in your organisation needs to invite you, or you need to be invited by Inniovate staff.

Can I do everything I can do in the app in the portal?

Almost. The only things it is not possible to do via the portal is either add smart locks to the system for the first time or direclty open locks, both which need to have Bluetooh functionality only available in a smartphone.

What else can i do in the portal?

The portal is a powerful admin tool, with a number of features that do not exist in the app. You can view all your smart locks by site and order them by battery life, mass add or remove sites to user profiles, group sites together and a lot of other admin tasks, which are much quicker done in the portal than in the app.

Interested in becoming a trusted partner?

Interested in becoming a trusted partner?

Knowio is sold exclusively via our network of professional security partners. Join us today to bring better security system control to your customers.

Contact us to start your free trial